We try to answer Emails the same or next day and Texts fairly quickly
We offer a free 20 minute remote dial in support, it works well if you are really stuck or need help in converting a file etc
For remote support, download the latest of Teamviewer from teamviewer.com then arrange a time, after-hours is fine too.
Andromeda Educational Software
67 Quarry Road,
Mitcham, VIC 3132 Australia
Stanton Ryan 0414 603 730
Programming and Technical Support